We are thrilled to introduce Rachel, our new Operations Manager, who joins us with a vision to establish a market-leading domiciliary care service for the people of Burton and the surrounding areas. With a wealth of experience in the care sector, Rachel brings passion, expertise, and a deep commitment to delivering high-quality, person-centered care. We are excited to have her on board as she leads our team in making a real difference in our community.
Rachel joined Bayleaf Care in March 2025 bringing 15 years of experience in the health and social care sector, including over two years in multiple regional roles. She has served as Regional Operations Manager as well as holding leadership positions such as regional support manager, Registered Manager and Deputy Manager for some of the largest care providers in the UK.
Rachel holds a Level 5 Diploma in Leadership & Management, is qualified in positive behaviour support. With a full Enhanced DBS clearance and extensive knowledge of the CQC Regulations, Rachel is dedicated to supporting the growth of Bayleaf Care and delivering excellent care to all our service users.
At Bayleaf Care, we put people at the heart of everything we do. Choosing us means choosing a team that treats your loved ones with genuine warmth, patience and respect, just as we would our own family. Our care is personalised, compassionate, and centred on maintaining independence, dignity, and comfort at every stage. With highly trained staff, consistent support, and a safe, homely environment, we create a space where older adults feel listened to, valued and truly cared for. From everyday assistance to emotional companionship, we’re here to make life easier, happier and more meaningful for those who matter most.